Jason Kichline
- Total activity 225
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Activity overview
Latest activity by Jason Kichline-
Jason Kichline created an article,
Should I update to iOS/iPadOS 15?
While it's tempting to update your device to the new version of Apple's shiny new operating system, it may not be the best idea... at least not yet. If your live performance depends on the rock sol...
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Jason Kichline created an article,
Can I sign up for a group subscription and be tax exempt?
If you're a non-profit organization, and if you are permitted to be tax exempt in your country, your organization can purchase an OnSong group subscription without paying sales tax. Please check wi...
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Jason Kichline created an article,
What is the difference between an OnSong group subscription and a service like Planning Center?
Currently OnSong group subscription provides you a way to pay one monthly or annual fee and invite your entire team to your group. This gives every member access to OnSong premium features when the...
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Jason Kichline created an article,
How can my business tell others about OnSong?
OnSong values community and that is shown in many ways. We love to work with other businesses that are passionate about music. That's why we've started an affiliate program that allows partner busi...
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Jason Kichline created an article,
Is an OnSong group subscription for me?
Group subscriptions for OnSong is the best way to get your whole team using the all the features of OnSong. So whether you're a church worship team, music school, or professional music group, you c...
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Jason Kichline created an article,
If I've used the wrong email address when signing up, how can I use another email address?
When you sign up for a group or solo subscription, a critical part of the process is to enter your email address. This is used to allow you to sign into your account as well as to reset your passwo...
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Jason Kichline created an article,
I have used an promo code when purchasing a subscription. Why does my expiration date say in one month?
If you've used a promotional code when purchasing a subscription, you may have been provided a month or more for free. However when the subscription is created, the system still requires the billin...
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Jason Kichline created an article,
How to cancel my subscription?
You can subscribe to OnSong with through the App Store using your Apple ID payment, or through the OnSong website when subscribing as a group or through a solo plan. You can easily cancel your subs...
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Jason Kichline created an article,
Why am I being charge for two months when I just updated my plan?
When you sign up for an OnSong subscription through the OnSong website, the subscription charged your payment method for the upcoming billing period. However, when you change to a different plan, i...
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Jason Kichline created an article,
Why does my AirTurn foot pedal not work with some PDF files?
OnSong 2020.7.11 has been released on May 7, 2021 that corrects this issue caused by a flaw in the most recent version of the AirTurn framework. We are working with AirTurn to correct this issue. T...