Jason Kichline
- Total activity 246
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Activity overview
Latest activity by Jason Kichline-
Jason Kichline created an article,
Why does my OnSong Connect connection drop out?
Wireless technology is a wonderful thing. It gives us the ability to communicate with each other and between devices without the clutter of wires. While convenient, it is not without potential issu...
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Jason Kichline created an article,
How can I get a refund?
You can subscribe to OnSong either through the App Store or through the OnSong website. In general, when you cancel a subscription you continue to retain access to the subscription through the term...
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Jason Kichline created an article,
Why can't I find OnSong 2020 on the App Store anymore?
If you've paid for OnSong as a paid download from the App Store in the past, you're likely using OnSong 2020. This version of OnSong will continue to be supported and updated to work with newer ver...
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Jason Kichline created an article,
Why do my drawings or annotations shift on certain file types?
OnSong has the ability to view many types of files. While the most popular file types are text-based chord charts and PDF files, you can also view Microsoft Word, Pages, images, and many more. Howe...
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Jason Kichline created an article,
How can I submit a CCPA Data Subject Access Request?
The California Consumer Privacy Act (CCPA) is designed to protect consent information from being bought, sold or traded and to general protect the consumer and their personal information. While OnS...
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Jason Kichline created an article,
Can I switch from an App Store subscription to a solo or group subscription on the OnSong website?
An OnSong subscription allows you to sign into any OnSong app and access your features. For instance, if you subscribe to OnSong Premium, you can access premium features in any version on OnSong. I...
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Jason Kichline created an article,
How can I delete my account?
OnSong user profiles let you sign into OnSong and access paid features and services through your account. Accounts can be granted these features and services through subscriptions. For instance, if...
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Jason Kichline created an article,
Can I upgrade from an App Store subscription to a group subscription?
OnSong has offered its premium subscription through the App Store since late 2018. these subscriptions could be made through the App Store but are limited to individual subscriptions due to limitat...
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Jason Kichline created an article,
What's New in OnSong?
OnSong is under constant development and we are always looking for ways to improve the lives of musicians. Because of this, we recommend you review out our detailed release notes on our website to ...
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Jason Kichline created an article,
How can I control and change Line 6 Helix presets to synchronize with song and lyric sheets?
Thanks you to Shannon D. for this contribution on using OnSong and a Line 6 Helix together with MIDI. Need I wanted my guitar and vocal effects preset on the Helix to change depending on the song c...