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OnSong
Subscriptions and Accounts

Subscriptions and Accounts

Now you and your whole team can join to unlock all the features of OnSong.

Overview

What's New!
Can I switch from an App Store subscription to a solo or group subscription on the OnSong website?
Can I upgrade from an App Store subscription to a group subscription?
What is the difference between an OnSong group subscription and a service like Planning Center?
How can my business tell others about OnSong?
Is an OnSong group subscription for me?

Account Management

How can I delete my account?
If I've used the wrong email address when signing up, how can I use another email address?
I used a promo code when purchasing a subscription. Why is the expiration date in one month?
How can I cancel my subscription?

Billing

How can I get a refund?
Can I sign up for a group subscription and be tax exempt?
Why am I being charged for two months when I just updated my plan?
How does OnSong renew my subscription?

Privacy

Why does the website prompt me to allow use of cookies?
How can I submit a CCPA Data Subject Access Request?

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