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  2. Subscriptions and Accounts

Subscriptions and Accounts

Now you and your whole team can join to unlock all the features of OnSong.

Overview

  • What's New!
  • Can I switch from an App Store subscription to a solo or group subscription on the OnSong website?
  • Can I upgrade from an App Store subscription to a group subscription?
  • What is the difference between an OnSong group subscription and a service like Planning Center?
  • How can my business tell others about OnSong?
  • Is an OnSong group subscription for me?

Account Management

  • OnSong 2020 (Pro) and Two Columns
  • How can I delete my account?
  • If I've used the wrong email address when signing up, how can I use another email address?
  • I used a promo code when purchasing a subscription. Why is the expiration date in one month?
  • How can I cancel my subscription?

Billing

  • How can I get a refund?
  • Can I sign up for a group subscription and be tax exempt?
  • Why am I being charged for two months when I just updated my plan?
  • How does OnSong renew my subscription?

Privacy

  • Why does the website prompt me to allow use of cookies?
  • How can I submit a CCPA Data Subject Access Request?
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