Skip to main content

MENU ☰

×

Home Features Artists Pricing Accessories Partners Resources

OnSong
Subscriptions and Accounts

Subscriptions and Accounts

Now you and your whole team can join to unlock all the features of OnSong.

Overview

What's New!
Can I switch from an App Store subscription to a solo or group subscription on the OnSong website?
Can I upgrade from an App Store subscription to a group subscription?
What is the difference between an OnSong group subscription and a service like Planning Center?
How can my business tell others about OnSong?
Is an OnSong group subscription for me?

Account Management

OnSong 2020 (Pro) and Two Columns
How can I delete my account?
If I've used the wrong email address when signing up, how can I use another email address?
I used a promo code when purchasing a subscription. Why is the expiration date in one month?
How can I cancel my subscription?

Billing

How can I get a refund?
Can I sign up for a group subscription and be tax exempt?
Why am I being charged for two months when I just updated my plan?
How does OnSong renew my subscription?

Privacy

Why does the website prompt me to allow use of cookies?
How can I submit a CCPA Data Subject Access Request?

Powered by Zendesk