OnSong has offered its premium subscription through the App Store since late 2018. these subscriptions could be made through the App Store but are limited to individual subscriptions due to limitations in how the App Store processes payments. Starting In July 2021, you can now have your organization subscribe on the OnSong website and invite members of your team to enjoy the benefit of all premium features and more!
First Things First
OnSong subscriptions just shift who pays for OnSong Premium. What that means is that once you're a member of an OnSong group subscription, nothing changes. You simply open OnSong and access your library of songs, settings, and features just as you always have. You keep your current OnSong user account that you created when you subscribed previously, or create a new account if you don't have one, or if you want to. Regardless, using OnSong stays the same.
Upgrading from an App Store Subscription to a Group Subscription
When you purchase an in-app purchase or subscription through the App Store, the payment is made directly to Apple and those purchases are provisioned to your Apple ID. This means that the OnSong billing system is not able to get information to facilitate an upgrade. In addition, you may opt to maintain an individual subscription to cover your OnSong use between teams.
There is currently no financial upgrade path between an individual subscription to a group subscription. When you purchase an individual OnSong subscription through the App Store, all your billing history and information is kept confidential with Apple. This means that OnSong does not have access to that information to transfer the payments to a new model. Besides, group subscription is usually used to transfer the ownership of the account to another entity instead of a to a specific person. This means that financial upgrade path is to create a group subscription, become a member, and then cancel your individual subscription if desired.
Create a Group Subscription
To subscribe, view the OnSong Group Pricing page. From here, choose your subscription plan. OnSong offers different plans depending on the size on your team and payable either annually or monthly. Once you choose your plan, you'll be prompted to choose your country. This is for tax purposes. When you are prompted for new account and organizational information, be sure to click on the Sign In button if you're not already. This will allow you to administer the group with your existing OnSong user account instead of having to create a new one. Fill out the organization information including if you're tax exempt and a valid Tax Identifier if needed. You can then complete your transaction to invite new members. Since you've created the account, you're already a member!
Sign Into OnSong
If you were already signed into OnSong, your account is automatically updated when you open the OnSong app. If not, just sign into the account you used to create the group subscription. Tap on the gears icon in the Menubar to open the Account Details Screen. You should now see your updated account screen showing you're a member of your group. You can change your current role, that is the account to use by tapping on the Account row. OnSong will automatically choose the group subscription, or a subscription that is active if one lapses unless you explicitly choose one.
That's it! There's nothing else needed. Your OnSong library stays intact including all your settings.
Cancel Your Individual Subscription
If you don't need your individual subscription any more, you can cancel your subscription through the App Store. When your subscription is cancelled, payment will stop, but you will retain access to that subscription through the term. For instance, if your subscription expires in 3 months, you will continue to have access to that subscription if needed. Learn more about cancelling your subscription.
Your individual account will remain associated with your user. If you choose to subscribe individually in the future through the App Store, this account will be reactivated. Again, OnSong should automatically switch over to an active group account to maintain access to your premium features with no changes to your library or settings.