OnSong users are amazing and always love to share better ways to not just use OnSong, but to help each other with their music. While there are many forums where you could ask questions, we recommend the OnSong Community Facebook group. This is a group where OnSong users can discuss issues, solutions, ideas, and more.
Being that this is a user group, you won't get technical support directly from OnSong there. So please review all the support options you have on our website, or contact OnSong by sending your library for technical support.
You may find that much of what you find on user forums are issues that users are having. Sometimes this leaves an impression that there are many issues with the app. What we've found is that when things are useful used and pushed to their full potential that questions will certainly arise! So don't give up. If you don't find help here, or through forums, we are here to help.