The issue here is that the PDF files were imported into OnSong, but the CCLI number is not cataloged by PCO, so we don't get that number. Which is why you are having trouble. For you to be able to use transpose or capo, you will want to import using OnSong's SongSelect integration. In OnSong > Tap OnSongs > All Songs > "+" or "Box/Arrow" Sign > Import/SongSelect > Do the initial log in > Search Songs > Import. Then you can go into Style Preferences (slider icon) > Chords and use transpose/capo.